Terms of Service

1. The Agreement

These terms are a binding contract between you and Surf Platforms Inc., a Delaware corporation with its principal place of business in San Jose, California. They govern Surf, Surf Social and Surf Messenger, which are one service reached with one account. Creating an account, or continuing to use Surf, means you agree to them.

This page is a summary. The Terms of Service, End User License Agreement, Privacy Policy and Community Guidelines at surfplatforms.org are the documents that govern, they are incorporated here by reference, and where this page differs from them they control. Read Section 9 before you read anything else on this page.

2. Your Account

You must be at least 13, and at least the minimum age the law where you live requires if that is higher. If you are under the age of majority you may use Surf only with a parent or guardian who agrees to these terms and is responsible for your activity.

You are responsible for your account, for keeping your credentials secure, and for everything done with them. Do not impersonate anyone, do not create accounts by automated means, and do not use a new account to get around a suspension. Tell us at contact@surfplatforms.com if you think your account has been compromised.

Identity verification is optional and nothing requires it. If you use it, the name and date of birth you give must be your own and must match your account, and one person may verify one account. A verification marker means a check was completed. It is not a judgment by us about anyone's honesty, authority or trustworthiness, and you should not treat it as one.

3. Your Content

You own what you create. By posting, you grant Surf a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, format, adapt, display and distribute it so that the service works: serving your posts to the people you meant them for, generating previews, and producing video renditions. The same license covers your display name, username, profile photo and, where you record it, your voice, so we can attribute your work and show your account.

That license ends within a reasonable time after you delete your content or your account, except for what others have re-shared or kept, residual backup copies, and anything we must keep by law or to prevent fraud, abuse or harm. We do not train AI models on your private content, and for end-to-end encrypted conversations we hold only ciphertext, so we could not.

Where a Surf feature builds something from a description you give, such as a game on your profile or an edit assembled from your footage, we do not claim it, and you are responsible for it. Machine-generated material may not be protected by copyright, comparable output may be produced for other people, and nothing about it is exclusive to you.

You are responsible for what you post and you confirm you have the rights to it. Do not post anything unlawful, anything that infringes someone else's rights, or anything that breaks these terms or our Community Guidelines.

4. How You May Use Surf

Follow the Community Guidelines. No harassment, hate, impersonation, spam, malware, scraping, automated access without our permission, evasion of rate limits or security controls, and nothing that interferes with anyone else's use of the service. These examples are not exhaustive.

Features that let you follow a topic, a term or an account over time are for following subjects and your own numbers. Turning any Surf feature on a specific person, to monitor them, build a file on them, or keep track of someone who has blocked you or asked you to stop, is harassment whichever feature you use to do it. The same goes for location: do not use it to follow, meet or record the movements of anyone.

We may remove content, and suspend or terminate accounts, that break these terms or the Guidelines, with or without notice. What we carry, how we rank it, and how we present it are exercises of our editorial judgment.

5. Spaces, Live and Games

A Space is run by the user who created it and the moderators they appoint. They decide who joins and what happens inside, those are their decisions rather than ours, and they are not our agents. Our rules apply everywhere on Surf including inside every Space, and we may restrict, suspend or take down any Space at any time.

A live broadcast, an audio room and a call are real time. They cannot be reviewed before they are seen and they cannot be recalled once sent, and you should assume anything you broadcast may be recorded by someone watching. You are responsible for everything you transmit, including music you play and guests you bring on. We may end any broadcast and remove any recording at any time, and we do not guarantee a recording will be kept or stay available.

Games on Surf are for entertainment. There is no wager, no stake and no prize of monetary value, and nothing in a game may be bought, sold or cashed out. Scores, streaks, ranks and badges are not property, carry no value, and may be reset or removed. In a multiplayer game inside an encrypted conversation, the moves pass through our server so the board stays consistent; the messages stay encrypted.

6. Labels, Notes and Signals

We attach signals to content: an automated assessment of whether media appears generated or altered, a topic, a sensitivity rating, a safety classification, and community notes written by other users.

A signal is about a piece of content, not a verdict about the person who posted it, and it is not a representation by us that anything is true or false. Automated signals are estimates and are wrong some of the time in both directions. A community note is the writing of the users who wrote and rated it. You can dispute a signal on your own content in the app.

Labelling your own content where the law or the Guidelines require it is your job, including disclosing a paid partnership and disclosing synthetic media. We do not add those disclosures for you.

7. Paying, Earning and Being Paid

Paid tiers are billed through Stripe, and the price, the billing frequency and the date of your next charge are shown before you buy. We never see your full card number.

AUTO-RENEWAL: your subscription renews automatically for successive periods of the same length, and your payment method is charged the then-current price plus taxes at the start of each period, UNTIL YOU CANCEL. Cancel any time in billing settings, in the same number of steps it took to subscribe, with no retention call and nobody to talk to. Access continues to the end of the paid period. A free or discounted trial converts to the standard price unless you cancel first. We give advance notice of a price increase. Except where the law requires otherwise, payments are not refundable and there is no credit for a partial period.

A gifted subscription is not a purchase by you, does not renew, and simply ends. An allowance included in a plan, such as boosts or gifts, is part of that plan for that period: it has no cash value, does not carry over, and is forfeited when the period ends or the plan changes.

If you earn on Surf, we retain a platform fee that is disclosed before you enable each rail and again at each transaction. Payouts run through Stripe and are subject to its identity and tax checks, holds and reversals. You are responsible for your own taxes, and for disclosing a paid partnership in the post itself the way the FTC's Endorsement Guides require. We do not add a sponsorship label for you, and failing to disclose is your exposure.

A brand deal is a contract between the brand and the creator. We provide escrow, a review window and a dispute window, we are not a party to it, and we do not guarantee that either side performs.

8. Copyright, Illegal Content and Reporting

We respond to copyright notices under the Digital Millennium Copyright Act. Send a notice to our designated agent, Copyright Agent, Surf Platforms Inc., San Jose, California, at legal@surfplatforms.com, or through the copyright category of the form at surfplatforms.org/report, with everything the statute requires. A counter-notification route is in the full Terms, and it is a formal legal step rather than an appeal. We terminate repeat infringers in appropriate cases.

If you are depicted in an intimate image shared without your consent, including a generated one, request removal in the app or at legal@surfplatforms.com. Consistent with the TAKE IT DOWN Act we remove valid reports, generally within 48 hours.

Child sexual abuse material and the exploitation of minors are prohibited absolutely. Content is removed, the account is terminated, evidence is preserved, and the matter is referred to the National Center for Missing & Exploited Children and to law enforcement as the law requires.

9. Arbitration, Class Waiver and Your Right to Opt Out

PLEASE READ THIS SECTION. IT AFFECTS YOUR LEGAL RIGHTS. First, we both agree to try to resolve any dispute informally for 30 days after written notice to legal@surfplatforms.com.

If that fails, you and Surf Platforms Inc. agree that disputes are resolved by binding individual arbitration administered by JAMS under its Comprehensive or Streamlined Rules, governed by the Federal Arbitration Act, rather than in court. Either party may instead bring a qualifying claim in small-claims court, and either may go to court to protect intellectual property. The right to seek public injunctive relief in court is preserved.

YOU AND SURF WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO TAKE PART IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. Claims are brought individually. Where 25 or more coordinated demands are filed, they proceed in sequential batches with the clock tolled. A claim of sexual assault or sexual harassment is yours to bring in court instead, and the class waiver does not apply to it.

YOU MAY OPT OUT of arbitration within 30 days of first accepting these terms by emailing legal@surfplatforms.com with your name, your account and a clear opt-out statement. Opting out changes nothing else about your account or these terms.

10. Disputes With Other People

What happens between you and another user is between you and them, including payments, brand deals, collaborations, Spaces and anything arranged here that happens elsewhere. We are not a party to it and we do not vet anyone. If you meet someone offline, you do so at your own risk.

To the fullest extent the law allows, you release Surf and its people from any claim arising out of a dispute with another user or a third party, and if you are a California resident you waive Civil Code section 1542. Nothing here releases us from liability for our own conduct.

11. Disclaimers and Limits

Surf is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that it will be uninterrupted, secure or error-free, and we are not responsible for what users post.

Features that look for impersonation, spam, abuse, unsafe media or copied content work on a best-efforts basis. They are automated, they produce false positives and false negatives, and offering them creates no duty to find any particular thing and no promise about anyone's safety.

To the maximum extent the law allows, we are not liable for indirect, incidental, special, consequential, punitive or exemplary damages, and our total liability for all claims will not exceed the greater of what you paid us in the 12 months before the claim or US $100. That cap does not apply to death or personal injury caused by our negligence, to fraud, to anything California Civil Code section 1668 makes unwaivable, or to money we owe you from your earnings. Some jurisdictions do not allow certain limits, so some may not apply to you.

Any claim relating to Surf must be brought within one year of when it arises, unless the law where you live does not permit that.

12. Ending It

Delete your account any time in settings. We may suspend or terminate an account that breaks these terms or the Guidelines, or where the law requires it, and where it is reasonable and lawful we give notice and a way to appeal. The provisions that should outlive the agreement do, including the content license, the release, the disclaimers, the liability limits, indemnification, arbitration and the class waiver.

13. Changes

We may update these terms. For a change that materially affects your rights we give at least 30 days' notice by email and in the app, and you may reject it by deleting your account before it takes effect. No change applies to a dispute we already know about. We record your acceptance of these terms and the version you accepted.

14. The Full Agreement and Contact

The full Terms of Service, End User License Agreement, Privacy Policy and Community Guidelines at surfplatforms.org/terms, surfplatforms.org/eula, surfplatforms.org/privacy-policy and surfplatforms.org/guidelines are one agreement and are incorporated here by reference. Where two of them address the same subject, the Terms of Service control, except that the EULA controls on the software license and the Privacy Policy controls on information. Where this summary and a governing document differ, the governing document controls.

Questions, legal notices and opt-outs: legal@surfplatforms.com. Account and security: contact@surfplatforms.com. Surf Platforms Inc., San Jose, California, United States.